Contact CigGuide
Contact the support team for product-identification, ordering-guide and policy questions.
Support channels
Email: support@cigscope.com
WhatsApp: +44 7366482114
What to include
To help us identify the correct record, send the product URL, the step that is unclear and any relevant cart or policy message. Do not send payment credentials or unnecessary identity documents.
Delivery and returns
We deliver to all regions of Australia. Estimated delivery time is 3–5 business days. Unopened products may be returned or exchanged within 14 days of delivery; contact support before sending an item back.
This site and its tobacco catalogue are intended only for adults aged 18 and over. Smoking is harmful to health and nicotine is addictive.